Insurance & Claims Questions
Yes — we provide a free virtual estimate by phone or video where you can share photos or a quick walkthrough of the damage.
If an on-site inspection is needed, we charge a $149 inspection fee, which is fully credited toward your repair if you proceed. This ensures accuracy while protecting your time and money.
We guarantee arrival within 45 minutes in Midtown and Downtown Toronto. If we’re late, we give you $100 off your invoice — no excuses.
Yes. We provide insurance-ready documentation including photos, moisture readings, and full reports to speed up your claim. We can bill insurers directly in many cases, saving you paperwork and stress.
Owner on every job — you deal directly with a certified professional, not a call center.
Personal updates — we send daily photos & moisture reports so you’re never left in the dark.
Comfort-first service — we provide a small Home Comfort Kit (slippers, gloves, bottled water, air freshener) to make the disruption easier.
Transparency guarantee — no hidden charges; every step is explained and approved before we proceed.
We focus exclusively on Midtown and Downtown Toronto (Yorkville, Forest Hill, Rosedale, Bay St., Yonge & Eglinton, and surrounding condos). This ensures fast response times and consistent service for our local clients.
While mold remediation requires additional licensing, our IICRC-certified drying process ensures your property is dried quickly and thoroughly, which is the #1 way to prevent mold growth. We also provide a follow-up inspection within 30 days for added peace of mind.